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Web design & development agency: serving clients worldwide

Your website shouldbe winning you customers.Is it?

  1. Discover
  2. Design
  3. Build
  4. Grow

We build websites for ambitious businesses worldwide that want visitors to become paying customers, not just another online brochure.

Sound familiar?

Three things we hear every week

If any of this sounds familiar, you're not alone.

  1. Your website looks outdated compared to your competitors

    It was fine when it launched. Now it quietly tells people you are the cheaper option.

  2. People visit, but almost no one gets in touch

    The traffic arrives, reads, and leaves. Nothing on the page asks them to do anything specific.

  3. You are not sure if it is even working, and no one can tell you why

    No numbers, no tracking, no one accountable for whether it earns its keep.

Every one of these has a number attached. Most businesses never get to see it.

The shift

Reframe what the website is for

A website isn't a cost. It's your hardest-working salesperson.

It works every hour you don't. So it should be measured like a salesperson, not admired like a brochure.

Most business websites are built to look fine and then forgotten. We build websites with one job: turning the people who find you into people who contact you. Every page, every word, every button is designed around that outcome, not just aesthetics.

What we do

Five services · one outcome

Every service, one goal: more customers from your website.

  1. Web DesignDesigned to be trusted, not just admired.
  2. Web DevelopmentFast, reliable, built to grow with you.
  3. Website RedesignFix what's costing you customers.
  4. UI/UX DesignEvery click, made easier for your customer.
  5. Website Care PlansStay fast, secure, and up to date, always.

Not sure which one you need? About a third of the people who ask us for a redesign don't need one.

All services

How we work

Discover to launch · 3–5 weeks

No surprises. No jargon. Just a clear path to launch.

Your launch date is agreed on day one and written into the proposal, not estimated and quietly moved. You always know what is happening this week and what happens next.

See the full process
  1. Discover

    Week 1

    We find what is costing you customers today, in your analytics and in the way your buyers actually decide.

    • A fixed scope, a fixed price and a fixed launch date
  2. Design

    Week 2–3

    Structure before styling. Every page mapped and agreed, then designed on desktop and mobile with real content.

    • Designs for every template, two revision rounds included
  3. Build

    Week 3–5

    Hand-built, lightweight code. Tested on real devices and checked against Core Web Vitals and WCAG AA.

    • A fast, accessible site with tracking already working
  4. Grow

    From launch

    We watch the numbers after go-live and keep improving the pages that carry the enquiries.

    • A 30-day review against the metrics we started with

Proof, not adjectives

Measured in the client's own analytics

Real businesses. Real numbers after launch.

If a project didn't move a number we can point at, it doesn't go on this page.

All case studies

In their words

01 / 04

What clients say

We were getting traffic and almost no enquiries. Craftnor rebuilt the site around how our clients actually make decisions, and the enquiry form now does the work our reception used to.
Helen MarshManaging Partner, Northgate LegalManchester, UK

What changed

+142%

enquiry form submissions

Read the Northgate Legal story

Before you enquire

The practical questions, answered.

  • Yes. Craftnor works remotely with businesses worldwide. Calls are arranged around overlapping working hours, projects can be quoted in an agreed currency, and the website is written for your market and audience.

Next step

Let's find out what your website is missing.

Get a free, no-obligation audit and see exactly where you are losing customers, and how to fix it.

  • Free, no obligation
  • Report within 48 hours
  • No sales pressure